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Technology

Solace Financial employs cutting-edge technology to streamline the workflow. Our default servicing system, Solace Mortgage Collector, integrates with our system of records, LOANS!, and third-party data. Both Solace Mortgage Collector and LOANS! are SQL-server based and update in real time for immediate access to relevant data. Solace employs a highly skilled and trained IT department to ensure the smooth execution of our systems.

• Customer approvals can be programmed into Solace Mortgage Collector’s workflow to ensure compliance.

• Solace Mortgage Collector is a workflow-based default servicing system

• Automatically routes necessary tasks to the appropriate departments (PPA)

• Raw data feeds are available

• SQL-server based systems allow for unlimited reporting capabilities

• SAS 70 Type I and ISO 27001/27002 Compliant

• Customer requirements can be immediately programmed in Solace Mortgage Collector by our IT department

• Disaster recovery system is implemented and handled by SunGard in a 300-seat call center